Question 1
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.Which solution should GCC consider?
A Marketing Cloud
B CRM Analytics
C Sales Cloud
Question 2
Get Cloudy Consulting (GCC) wants to ensure the Annual Revenue field is a positive amount and does not exceed $100.What should GCC use to ensure to opportunities meet these standards?
A Validation Rules
B Assignment Rules
C Default Values
Question 3
A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.To which object should they add this record?
A Accounts
B Leads
C Contacts
Question 4
A Salesforce associate is viewing information within a report and needs to export the data.Into which types of files can the report be exported?
A Word (,doc or .docx) or comma-separated values(.csv)
B Excel (,xlsx or ,xls) file or comma- separated values (,csv)
C PDF (,pdf) or Excel (,xlsx or ,xls)
Question 5
A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one.Where should the associate go to understand the differences between the data types?
A Salesforce Help
B Customer Support
C App Launch
Question 6
How should an associate display the sum of all closed won Opportunity amounts at the Account level?
A A custom report type
B The Opportunity related list
C A Roll-Up Summary field
Question 7
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.What approach would improve data integrity for the Lead Source field'
A Create a validation rule requiring the Lead Source field to equal Trade Show'.
B Make an assignment rule named Trade Show' to only assign leads to sales reps.
C Set the default value of the Lead Source field to Trade Show'.
Question 8
A Salesforce associate at Get Cloudy Consulting is given a list of opportunities to work through. The associate asks for an easier way to change the opportunity stage. What should be recommended?
A. Switch to the Kanban View.
B. Create multiple list views.
C. Use a Dynamic Dashboard View.
Question 9
Get Cloudy Consulting (GCC) wants to customize its Sales application’s Home tab with additional components. Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?
A. Explore documents In Help and Training.
B. Ask a question In a Trailblazer Community Group.
C. Search for modules in Trailhead.
Question 10
A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.
A. Group by opportunity stage> Filter by product family > Sum the total number sold
B. Group by product family > Filter to show only Closed Won opportunities > Sum the total number sold
C. Croup by active products > Filter to show opportunities this year > Sum the quantity
Question 11
Get Cloudy Consulting (GCC) is experiencing significant performance degradation. What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?
A. Ask a question on the Trailblazer Community.
B. Check System Status on the Trust site.
C. Open a case with Salesforce Support.
Question 12
The salesforce account executive for Get Cloudy Consulting’s (GCC) advises the company to use United Clouds to assist with its transition to using Salesforce as its CRM. GCC also plans to add an app in salesforce from Connected Mail. What is the role of each of these companies?
A. Get Cloudy Consulting - Customer Connected Mail -independent Software Vendor (ISV) United Clouds - Partner
B. Get Cloudy Consulting - Customer Connected Mail - Consultant - United Clouds -Partner
C. Get Cloudy Consulting -Customer Connected Mail - Product United Clouds -partner Independent Software Vendor (ISV)
Question 13
A Salesforce associate is asked to share records about a carpool program with users. Which type of group should the associate create?
A. Private Group(s)
B. Public Group(s)
C. A Queue
Question 14
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center. Which relationship on Case should the associate use?
A. Owner
B. Account
C. Contact
Question 15
Where can a new user set up an email signature in Salesforce?
A. Personal Settings
B. User Profile
C. Email Setup
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